The University of Virginia offers numerous resources for employees, whether they are Complainants, Respondents, witnesses, or any other University employee in need of information, assistance, and support.
In addition to the resources for employees included below, resources and support based on employees' personal identities are outlined in the CavCare section with personal identity resources.
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Confidential
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Medical Resources
This resource provides sexual assault forensic exams at no cost, emergency contraception, STI screening and treatment, and/or information and referrals for follow-up care.
UVA Medical Center Emergency Department
- University Emergency Department Website
- Phone: (434) 924-2231
- Hours: open 24 hours every day
- Address: 1215 Lee Street, Charlottesville
If someone believes they were drugged, but were not assaulted and/or do not want or need medical attention, local pharmacies carry over-the-counter drug tests for $15-30. The SARA hotline found on our 24-hour hotlines resource page will provide this information and follow-up services.
University Crisis Resources
Faculty & Employee Assistance Program Counseling Services (FEAP)
FEAP offers quality, professional, and comprehensive services, tailored to your individual needs. For employees and their families, they offer assessment, short-term counseling, referral, and follow-up at no cost to the employee for a wide variety of personal concerns.
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Address: 1300 Jefferson Park Ave, Charlottesville
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Daytime phone: (434) 243-2643
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Evenings and weekends phone: (434) 924-0000 (ask for consultant on call)
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Hours: Monday - Friday, 8am - 5pm
Madison House HELP Line
The HELP Line is a hotline serving UVA students and Charlottesville community members, supervised by Madison House. When you call the HELP Line, you will be connected to a trained UVA student who will listen to you without judgment. However, they are not professionals and might refer you to long-term services that are not anonymous and/or confidential. Since they are run by UVA students, the HELP Line is only operational during the academic year.
- Madison House HELP Line website
- Phone: (434) 924-8255
- Hours: available 24 hours every day (during the academic year)
Community Crisis Resources
Sexual Assault Resource Agency (SARA)
SARA is a non-profit agency working to eliminate sexual violence and its impacts through education, advocacy, and support services. SARA serves individuals and communities in the City of Charlottesville and the counties of Albemarle, Fluvanna, Greene, Louisa, and Nelson. The organization works with child and adult survivors of all genders, as well as non-offending friends and family of survivors of any kind of sexual violence and provides free, confidential support services to all survivors, regardless of race, gender, sexual orientation, or other characteristics.
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Address: 335 Greenbrier Dr, Suite 102, Charlottesville
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24-hour hotline: (434) 977-7273
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Office phone: (434) 295-7273
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Office email: info@saracville.org
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Hours: Monday - Friday, 9am - 5pm
Family Violence and Sexual Assault Virginia Hotline
This hotline will connect victims and those impacted by violence, such as family, friends, professionals, and the general public, with trained advocates. Their Crisis Response Team, which includes multicultural and multilingual staff and volunteers, will listen to you, offer support, and connect you to resources in your area. The choice of what and how much you share with them is up to you.
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Call: (800) 838-8238
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Text: (804) 793-9999
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Hours: available 24 hours every day
Shelter for Help in Emergency (SHE)
The Shelter for Help in Emergency works to support and empower victims of domestic violence through a combination of residential, community-based and outreach services. They offer a safe, confidential residency facility as well as various services through their Community Outreach Center. All clients, regardless of if they are residential or outreach, are offered a comprehensive range of trauma-informed services including crisis intervention, case management and counseling, legal advocacy and court accompaniment, programs for children and adolescents, and outreach to the Spanish-speaking community.
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Address: 1415 Sachem Pl, Charlottesville
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24-hour hotline: (434) 293-8509
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Office email: info@shelterforhelpinemergency.org
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Hours: open 24 hours every day
National Crisis Resources
Rape, Abuse, and Incest National Network (RAINN)/National Sexual Assault Hotline
RAINN is the largest national anti-sexual violence organization. RAINN runs the National Sexual Assault Hotline by phone and online, which is a 24-hour resource. They can also refer you to a local rape crisis center.
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Rape and Incest National Network (RAINN) online hotline website
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24-hour phone hotline: (800) 656-4673
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Hours: available 24 hours every day
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Private
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Law Enforcement
The police are best equipped to respond to any immediate threats to your safety. Call 911 to reach your local law enforcement, which may be the Albemarle County Police, City of Charlottesville Police, or University Police Department (UPD) depending on your location.
Police Emergency
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Phone: 911
Albemarle County Police
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Phone: (434) 977-9041
City of Charlottesville Police
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Phone: (434) 970-3280
University Police
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Phone: (434) 924-7166
Hours: all are available 24 hours every day
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Confidential
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University Resources
Faculty & Employee Assistance Program Counseling Services (FEAP)
FEAP offers quality, professional, and comprehensive services, tailored to your individual needs. For employees and their families, they offer assessment, short-term counseling, referral, and follow-up at no cost to the employee for a wide variety of personal concerns.
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Address: 1300 Jefferson Park Ave, Charlottesville
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Daytime phone: (434) 243-2643
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Evenings and weekends phone: (434) 924-0000 (ask for consultant on call)
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Hours: Monday - Friday, 8am - 5pm
Madison House HELP Line
The HELP Line is a hotline serving UVA students and Charlottesville community members, supervised by Madison House. When you call the HELP Line, you will be connected to a trained UVA student who will listen to you without judgment. However, they are not professionals and might refer you to long-term services that are not anonymous and/or confidential. Since they are run by UVA students, the HELP Line is only operational during the academic year.
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Phone: (434) 924-8255
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Hours: available 24 hours every day (during the academic year)
University Ombuds
University Ombuds is an advocate for fairness. They are an independent, Confidential resource available to assist faculty, staff, and students in resolving problems, complaints, conflicts, and other issues when normal processes and procedures have not worked satisfactorily.
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Address: 315 Old Ivy Way, Suite 203, Charlottesville
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Phone: (434) 924-7819
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Email: ombuds@virginia.edu
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Hours: Monday - Friday, 8am - 5pm
Mary D. Ainsworth Psychological Clinic
This Clinic is a facility sponsored by the Department of Psychology's Clinical Training Program and staffed by clinical faculty members and supervised graduate student therapists. The Clinic provides confidential psychological services at no charge. Services offered include things such as interpersonal and relationship difficulties, personal adjustment problems, and anxiety, depression, or other emotional concerns. Both short-term and long-term psychotherapy are available from a variety of orientations, and more specialized psychological interventions may be offered as well.
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Address: 1023 Millmont St, Charlottesville
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Phone: (434) 982-4737
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Email: ainsworth@virginia.edu
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Hours: Monday - Friday, 9am - 5pm
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Note: does not usually see patients in crisis.
UVA Teen and Young Adult Health Center
The Teen and Young Adult Health Center is a primary care center for teenagers and young adults up to age 25. Their team is specially trained to work with adolescents and help young adults with the unique challenges they face. Services offered include routine checkups, mental health assessments, STI testing, pregnancy testing and counseling, as well as a variety of other options.
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Address: 1204 W. Main St, Charlottesville
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Phone: (434) 982-0090 or (800) 251-3627 (toll-free)
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Hours: Monday - Friday, 8:30am - 5pm
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Note: provides healthcare for ages 12 to 25.
The Women’s Center: Counseling Staff
The Women's Center supports UVA employees' health, well-being, and trauma recovery. Counseling services are available either in-person or through a secure telehealth program. They provide confidential group and individual counseling to students free of charge. Since The Women’s Center usually has a waitlist for new clients seeking individual counseling, they provide referrals to therapists in the Charlottesville area and guidance on how to seek a therapist near you as well.
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Address: 1400 University Ave, Charlottesville
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Daytime/counseling inquiry phone: (434) 982-2252
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Women’s Center main office phone: (434) 982-2361
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Academic year hours: Monday, Thursday, Friday: 9am - 5pm; Tuesday, Wednesday: 9am - 8pm
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Summer hours: Monday - Friday, 9am - 5pm (building is closed Mondays with services provided remotely)
UVA Health System General Gynecology
UVA Health's Gynecology department provides gynecology and primary care services to all individuals with the female reproductive system. Their services include things such as pap smears, STI testing and treatment, and healthy lifestyle counseling.
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Address: 1221 Lee St, Third Floor, Charlottesville
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Phone: (434) 924-1955 or (800) 251-1841 (toll-free)
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Hours: Monday - Friday, 8am - 5pm
University Medical Associates (UMA)
UMA offers personalized primary care services, including preventive healthcare and treatment for a broad range of health problems. They care for adults and young adults, as well as geriatric patients.
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Address: 1222 Jefferson Park Ave, Third Floor, Charlottesville
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Phone: (434) 924-1931
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Hours: Monday - Friday, 8am - 4:45pm
Community Resources
Sexual Assault Resource Agency (SARA)
SARA is a non-profit agency working to eliminate sexual violence and its impacts through education, advocacy, and support services. SARA serves individuals and communities in the City of Charlottesville and the counties of Albemarle, Fluvanna, Greene, Louisa, and Nelson. The organization works with child and adult survivors of all genders, as well as non-offending friends and family of survivors of any kind of sexual violence and provides free, confidential support services to all survivors, regardless of race, gender, sexual orientation, or other characteristics.
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Address: 335 Greenbrier Dr, Suite 102, Charlottesville
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24-hour hotline: (434) 977-7273
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Office phone: (434) 295-7273
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Office email: info@saracville.org
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Hours: Monday - Friday, 9am - 5pm
Shelter for Help in Emergency (SHE)
The Shelter for Help in Emergency works to support and empower victims of domestic violence through a combination of residential, community-based and outreach services. They offer a safe, confidential residency facility as well as various services through their Community Outreach Center. All clients, regardless of if they are residential or outreach, are offered a comprehensive range of trauma-informed services including crisis intervention, case management and counseling, legal advocacy and court accompaniment, programs for children and adolescents, and outreach to the Spanish-speaking community.
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Address: 1415 Sachem Pl, Charlottesville
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24-hour hotline: (434) 293-8509
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Office email: info@shelterforhelpinemergency.org
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Hours: open 24 hours every day
Family Violence and Sexual Assault Virginia Hotline
This hotline will connect victims and those impacted by violence, such as family, friends, professionals, and the general public, with trained advocates. Their Crisis Response Team, which includes multicultural and multilingual staff and volunteers, will listen to you, offer support, and connect you to resources in your area. The choice of what and how much you share with them is up to you.
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Call: (800) 838-8238
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Text: (804) 793-9999
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Hours: available 24 hours every day
National Resources
Rape and Incest National Network (RAINN)/National Sexual Assault Hotline
RAINN is the largest national anti-sexual violence organization. RAINN runs the National Sexual Assault Hotline by phone and online, which is a 24-hour resource, and can be used regardless of whether you are not you are currently in crisis. They offer confidential listeners who can provide you with resources and assistance. They can also refer you to a local rape crisis center.
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Rape and Incest National Network (RAINN) online hotline website
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24-hour phone hotline: (800) 656-4673
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Hours: available 24 hours every day
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Private
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Legal
Central Virginia Legal Aid Society
CVLAS is a non-profit law firm which provides free legal assistance to low income people in civil cases and preventive legal education in the Central Virginia communities. Their focus is advocating for those who cannot advocate for themselves, and they are available and ready to assist you in any way you see fit. Please find on their website the requirements for their clients as well as the sorts of legal services they offer.
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Address: The Commerce Building, 103 East Water Street, Suite 201, Charlottesville
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Phone: (434) 296-8851, (800) 390-9983 (toll-free)
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Email: victimservices@cvlas.org
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Hours: Monday - Friday, 9am - 5pm
Virginia Legal Aid
Virginia Legal Aid is a service that can offer you educational material on topics such as Domestic and Sexual Violence or a range of other subjects, as well as connecting you to local providers of services including legal aid attorneys, pro bono attorneys, and advocates.
Legal Aid Justice Center
Virginia Legal Aid is a service that can offer you educational material on topics such as Domestic and Sexual Violence or a range of other subjects, as well as connecting you to local providers of services including legal aid attorneys, pro bono attorneys, and advocates.
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Address: 1000 Preston Avenue, Suite A, Charlottesville
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Phone: (434) 977-0553
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Hours: offices currently closed to walk-ins; call if you need assistance
University Supportive Measures
Title IX Office
The Title IX Office is available to assist in providing Supportive Measures, which may include but are not limited to work schedule modification, assistance with in reporting if you choose, and help with rearranging other things if necessary (such as parking spot or phone number). The Title IX Office is always available for you; they are specially trained and can not only give you direct advice and aid but also point you in the direction of further resources. They are here to help, and will allow you to choose whatever form of help is best for your specific needs.
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Address: O’Neil Hall, 445 Rugby Rd.
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Phone: (434) 297-7988
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Email: titleixoffice@virginia.edu
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Hours: Monday - Friday, 8am - 5pm
Medical Center Employee Relations
The Medical Center Employee Relations department serves as a strategic partner in helping to create and maintain a fair, respectful, and positive working environment. They are available to you and can provide consulting services, information, advice and resources to Medical Center team members and managers on the full range of human resources issues, including conflict resolution, Leaves of Absence, and the Grievance Process.
- Medical Center Employee Relations website
- Phone: (434) 243-3344
- Email: hrinfo@virginia.edu
- Note: this resource is for Medical Center employees
University Human Resources Service Center
UVA's Human Resources Service Center is available to help you with things such as time off if necessary, connecting you to other resources, and providing you with general assistance as you navigate this time.
- UVA Human Resources website
- Phone: (434) 982-0123
- Email: askhr@virginia.edu
Reminder: If you are reporting an incident as a Responsible Employee, you may not do so anonymously.
Just Report It
Just Report it is the University's online reporting system. It is NOT anonymous, and if you use this resource your name will be attached to the report.
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Hours: available 24 hours every day
Title IX and Sexual Misconduct Coordinator or Deputy Title IX Coordinator/Director of Investigations
Upon receiving a report, the Title IX Office will offer support and safety options, options for reporting to the University and/or law enforcement, and also give the option of not pursuing an investigation. All decisions are made by you, and you may take as long as you would like in making these decisions. Support is available to you regardless of whether or not you choose to pursue an investigation. When reporting to Title IX, your identity will only be known to the other party with a Formal Complaint. If you are worried about your identity being known, you can still make a report without it being a Formal Complaint, and you will be able to report your concern without fear. Remember: report equals support.
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Address: O’Neil Hall, 445 Rugby Rd.
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Phone: (434) 297-7988
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Email: titleixoffice@virginia.edu
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Hours: Monday - Friday, 8am - 5pm
Law Enforcement (University Police Department (UPD), Albemarle County Police, City of Charlottesville Police)
Depending on where the incident occurs, the Albemarle County Police or City of Charlottesville Police investigates all reports of sexual violence in Charlottesville, including on-Grounds at UVA. If the case did not happen in Charlottesville, UPD can connect you with the local police where the incident occurred and work with you to help file a report to the appropriate law enforcement unit.
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Albemarle County Police
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Phone: (434) 977-9041
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City of Charlottesville Police
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Phone: (434) 970-3280
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University Police Department (UPD)
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Phone: (434) 924-7166
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Hours: all are available 24 hours every day
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Ben Rexrode
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Ben Rexrode is the Crime Prevention/Community Policing Sergeant and Victim/Witness Assistance Program Sergeant at UPD. If you choose to report your assault to the Albemarle County Police or City of Charlottesville Police, he can assist you in filing a report. He also has a therapy dog to help reduce the anxiety and stress of making a report and navigating the criminal justice system.
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Phone: (434) 924-7166
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Email: br7u@virginia.edu
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Reminder: If you are reporting an incident as a Responsible Employee, you may not do so anonymously.
PDF Report Form
This form is available to be filled out and anonymously transmitted to the Title IX Office or the Equal Opportunity and Civil Rights (EOCR) Office either via email, paper mail, or in-person drop-off.
Madison House HELP Line
The HELP Line is a hotline serving UVA students and Charlottesville community members, supervised by Madison House. When you call the HELP Line, you will be connected to a trained UVA student who will listen to you without judgment. However, they are not professionals and might refer you to long-term services that are not anonymous and/or confidential. Since they are run by UVA students, the HELP Line is only operational during the academic year.
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Phone: (434) 924-8255
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Hours: available 24 hours every day (during the academic year)
Title IX Office
The Title IX Office is available to provide support regardless of whether or not you identify yourself. They may direct you to alternate resources both on and off-Grounds for further support and assistance and/or help you in pursuing an investigation if you choose. Remember, remaining anonymous can limit what is able to be accomplished.
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Address: O’Neil Hall, 445 Rugby Rd.
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Email: titleixoffice@virginia.edu
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Phone: (434) 297-7988
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Hours: Monday - Friday, 8am - 5pm
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Note: in order to remain Anonymous, you must call the Office and not identify yourself.
It is important to be aware of the rights guaranteed for victims and witnesses under Virginia law.
VA Crime Victim and Witness Rights PDF
Victims should be aware of following various procedures, including the preservation of evidence and reporting to appropriate authorities. Victims have the option to, or not to, notify and seek assistance from law enforcement and on-Grounds authorities, and also have rights in regard to judicial no-contact, restraining, and protective orders.